Responsible Gaming at Princess Casino – Stay Safe and In Control
At Princess Casino, we believe that gambling should always be an enjoyable and entertaining experience. We are fully committed to promoting responsible gaming for all our players in the United Kingdom. This page outlines the tools, resources, and support options available to help you maintain control over your gambling activity. Whether you are a new player or a regular member, understanding responsible gaming is essential for a positive experience.
Our Commitment to Player Safety
Princess Casino operates under a licence issued by the UK Gambling Commission, which means we adhere to some of the strictest gambling regulations in the world. Player safety is at the heart of everything we do. We continuously invest in systems and processes that detect problem gambling behaviour early and provide timely support to those who may need it. Our team is trained to handle sensitive situations with care, confidentiality, and professionalism.
Tools to Help You Stay in Control
We provide a comprehensive suite of responsible gaming tools that are accessible directly from your account settings. These include:
- Deposit limits – set daily, weekly, or monthly caps on how much you can deposit.
- Loss limits – restrict the amount you can lose within a chosen time period.
- Session time limits – receive reminders or automatic logouts after a defined playing session.
- Reality checks – get periodic notifications about how long you have been playing.
- Self-exclusion – temporarily or permanently restrict access to your Princess Casino account.
- Cool-off periods – take a short break from gambling without fully closing your account.
All limits take effect immediately when lowered and are protected by a cooling-off period when you wish to increase them, ensuring you always have time to reconsider.
Recognising Problem Gambling
Problem gambling can affect anyone, regardless of experience or background. Common warning signs include spending more than you can afford, gambling to escape stress or negative emotions, chasing losses, neglecting personal responsibilities, and feeling unable to stop. If any of these signs resonate with you or someone you know, we encourage you to reach out for support without delay.
Support Organisations in the UK
Princess Casino works alongside several trusted organisations that offer free, confidential support to anyone affected by gambling-related harm. We recommend contacting:
- GamCare – a leading provider of support, advice, and counselling. Visit gamcare.org.uk or call 0808 8020 133.
- GambleAware – offering resources and a national helpline at begambleaware.org.
- Gamblers Anonymous UK – a peer support network at gamblersanonymous.org.uk.
- Gordon Moody Association – residential and online therapy programmes for severe gambling addiction.
Protecting Young People
Princess Casino takes the protection of minors extremely seriously. We verify the age of all customers during registration and may request additional documentation at any time. We also recommend that parents and guardians use parental control software such as GamBan or Net Nanny to prevent underage individuals from accessing gambling websites.
Frequently Asked Questions
How do I set a deposit limit at Princess Casino?
Log in to your account, navigate to the Responsible Gaming section within your account settings, and select the deposit limit option. Choose your preferred timeframe and enter the amount you wish to set.
How long does self-exclusion last?
Self-exclusion can be set for a minimum period of six months and can be extended further if needed. You can also register with GAMSTOP, the national self-exclusion scheme, to block access to all UK-licensed gambling sites simultaneously.
Can I reopen my account after self-excluding?
Once a self-exclusion period is active, your account will remain closed for the full duration. To request reinstatement after the period ends, you must contact our customer support team, who will guide you through a responsible reactivation process.